Pitfalls to avoid


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Home > Customer Web Access
Electronic PODs can be made available to your customers by allowing them to log on and see their jobs on the web, with links to electronic PODs as soon as these have been completed for each job.
This same customer web page can also show vehicle position (if you wish the customers to have this level of detail) and can also be used to provide scanned paper PODs (in addition to the instant electronic PODs which can be generated from the Smartphones).
The system also allows for general haulage job input by customers. This feature allows for label printing, delivery note and collection manifest printing, and storage of addresses for re-use.
The system also allows late running information to be communicated to customers on the same page, providing a one-stop-shop for customers to view the work you’re doing for them and benefit from the many improvements to customer service that Truckcom allows you to offer, all of which actually save your office staff time and effort into the bargain.
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