CWG Choices specialises in the manufacture of UPVC windows, doors, conservatories and garden studio/office specialists. They are based in Corby, Northants and Aldridge, West Midlands distributing all over the country.

CWG Choices operate an in-house order and warehousing software application, which is their primary IT infrastructure. The administration of loads, routes and allocation to vehicles is completed using the in-house system.

Using the Auto Import module Truckcom is now a fully integrated part of the CWG Choices IT system. All movements are automatically sent to the Smartphone’s in the vehicles based on the allocation and load data from their existing system. There is no need for manual job input into the Truckcom system. The fleet controller only needs to press one export button in the in house system and Truckcom creates and allocates all movements.

"We wanted a system that we could just bolt on to our existing system" says Phil Redfern, Site Manager at CWG Choices Aldridge. "The way it has turned out Truckcom is now part of our system and the transfer of movements from our ordering software to the Smartphones is effortless and seamless".

Once the jobs are sent to the Smartphones the driver is then able to capture an electronic POD. If there are multiple deliveries for one address the jobs are consolidated so the customer only needs sign once.

"One of the main attractions of Truckcom for us was the opportunity to move to a virtually paperless system. Using the Smartphones in the trucks, we send down all the job details and get the signature back without having to spend time and effort producing, processing and filing multitudes of paper" says Helen Chambers, Transport Manager. "The system pays for itself in saved stationary and labour costs".

Phil Redfern summarised by saying, "Our core business is production and supply. Truckcom has enabled us to run our Transport Department with reduced cost and less effort which enables us to spend more money, time and effort on our core business".

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